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PRIVACY AND COOKIES POLICY

In accordance to the GDPR law, at LAYKANICS we take every required step to ensure the protection of the personal data you provide to us. We will never sell your data but will share it with a few other companies in order to accomplish our service. Depending on the personal details you give to us, the following is a description of how we process, keep and protect your data:

ORDERING OF PHYSICAL HARDWARE

In order to ship the merchandise purchased from us, we will keep a record of your: name, shipping, billing and email address and telephone number. Depending of the type of shipping service selected, we will share the minimum required of this information with Royal Mail or UPS who will handle the goods until they reach you. We’ll use your email address to confirm your order and your phone number to contact you should any problem with your order arise.

This information will remain in our records for 12 months after the date of purchase with the purpose of making a smooth process the recall of any product or the handling of a replacement order. Beyond this period the data above will be deleted from our system.

ELECTRONIC ACCOUNTS

If your business with us involves the creation of an electronic account to access LAYKANICS digital content, then we will record your email address and any form of username you choose to associate with it. Unless you have signed up for the Email list as described below, we’ll keep this information for as long as you choose to keep an account with us. At the event of an account cancellation or expiration, this information will be automatically deleted.

We need your email address and user name to distinguish between users who chose to have different access levels to our different digital content through an electronic account.

EMAIL LIST OR NEWSLETTER

Before the creation of an account with us, we ask you for your agreement to receive LAYKANICS Newsletter via email. If your answer is NO, we do not use your email for any purpose other than that described above. If your answer is YES, we will then share your email address and username with Mailchimp, the company we use to broadcast our Newsletter to our community. We will keep this information on record until you decide to opt-out of the service (see “YOUR RIGHTS”). After opting-out we will stop contacting with updates and will delete your information should you not keep an electronic account with us.

We need your email to let you know what is happening to our products and services and to offer you discount codes on hardware merchandise.

YOUR RIGHTS

You have the right to:

1. Ask us to forget any of the information we keep from you at any point in time.

2. To see the type of information we hold from you and request to change or amend it.

3. To remove your consent for our handling, processing or sharing of your personal data.

Should you wish to exercise any of the above rights, you can do so by contacting our support team at support@laykanics.com or calling our phone: +44 (0) 75 1918 8229.
Alternatively you can delete all your information by going to: My Account > My Memberships > Cancel. You can also access and edit your personal details by clicking My Account > Edit Profile. Also you will always find the option to unsubscribe from the Newsletter at the bottom of each sent email as a form to opt-out and remove your consent for us to use this data with such purpose.

COOKIES

We use Google Analytics to characterize the traffic at LAYKANICS website and improve our service. Before accessing our site, you are prompted for your consent on the use of cookies. Should you accept, please note that we might determine from your site visit:

1. Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away.

DATA CONTROLLER

This document has been prepared by Alfonso Villanueva, the Data Controller and Director of LAYAKNICS. If you have any questions regarding it, please get in touch with customer support@laykanics.com or by phone: +44 (0) 75 1918 8229.